General sales conditions

Items 1 : Entirety These general items represent all obligations of parts. In this mean, the customer is deemed to accept without reservation of the provision contained in these general items.
No general or specific item appeared in sent documents or given by the customer may not be incorporated herein, when these documents inconsistent with these general items.

Item 2 : Object These general items intended to define the rights and obligations of parts within the online sales of gods and services offers by the company Pegane.NET to the customer.

Item 3 : Contractual documents The contract contains the following contractual documents, presented in descending :
- These general conditions;
- Purchase order.

In case of contradiction between provisions contained in the documents of different rank, the provisions of superior rank documents will prevail.

Item 4 : Entry into force - duration These general items come into force on the date of the signature of the purchase order.
These general conditions are concluded for a necessary duration for the provision of subscribed gods and services, until the expiry of garantee owed by the company Pegane.NET

Item 5 : Electronic signature The "double click" of the customer on the purchase order title constitutes a signature, which has, between parts, the same value as a handwritten signature.

Item 6: Order confirmation The contractual information will be confirmed by sending an email no later than the time of delivery or failing, to the indicated address by the customer in the order form.

Item 7 : Transaction proof The computerized registers, stored in computing system of Pegane.NET Company in conditions of reasonable safety, will be considered as a communication proof, orders and payments occurred between parties. The archiving of purchaise orders and invoices will be carried out on a reliable and durable which can be produced as a evidence.

Item 8 : Product information 8-a: The company Pegane.NET presents on its website the products to be sales with necessary features which allow to respect the item L 111-1 the consumer code, which provide the possibility for the potential customer before taking the definitive order to know the essential features of products that they wish to buy.
8-b : The offers presented by the company Pegane.NET are valid only if the stock limit are available.

Item 9 : Price The price is indicated in Euros and is not valid until the sending date of the purchase order by the customer. They do not include delivery fees, invoiced additionally, and indicated before the validation of order. The price included the V.A.T. applicable on the date of the order and any change in the applicable rate V.A.T. will be automatically reflected in the price of products online. The payment of the full price should be done while ordering. At no time, payment cannot be considered as a deposit.

Item 10: Mode of payment To adjust his order, the customer dispose, at his choice, of the set of payment mode of the payment method in the purchase order, to know: credit card, check.
The Customer guarantees the company Pegane.NET that it has a required permission to use the payment method chosen, while validating the purchase order.
The company Pegane.NET reserve the right to suspend any order and any delivery in case of refusal of authorization of payment by credit card by officially accredited agencies or in case of payment.
The company Pegane.NET specifically reserves the right to refuse make a delivery or to honor an order from a customer who has not totally or partly paid a previous order or with whom a payment dispute is under administration.

Item 11 : Product availability The order will be executed no later than 30 days from the following day on which the customer made his order.
In case of unavailability of the product ordered, especially because of our suppliers, the customer will be informed, le client en earlier and will be able to cancel the order. The customer then has the choice of requesting either the refund of amounts paid within 30 days before their payment, or exchange the product.

Item 12 : Delivery arrangements The product are delivered to the specified address by the customer on the purchase order and only in Metropolitan France and overseas departments.
The customer is responsible for checking the condition of packaging of the gods upon delivery and reports any damage due to the carrier on the purchase order, as well as the company Pegane.NET, within a week. The customer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address validating the planned option for this purpose on the purchase order.

Concerning shipping, we work essentially with Colissimo and GLS. In both cases, as soon as we proceed an email, you will immediately receive an email informing you.

Coliposte To minimize transportation costs, all small and medium size products are shipped by a postal service: Colissimo. In addition of being economical, this service delivers 48H in the whole France and offers you the possibility to recover the gods ordered at your local office near to delivery address if there is no place of delivery address then at the presentation factor.
Concretely, if you are absent the day of delivery , your factor will let a notice in your mailbox, allowing you to collect your parcels at your post office during business hours, within 15 days.
Colissimo is a very reliable service. However, it may, as any shipping, there may be a delay in delivery or the product get lost. In case of late delivery according to the date specified in the mail of shipping, we ask you report this delay in calling us by phone or send us an email. We will contact then the Post to start an investigation. A Post investigation may take 21 days from the start of the investigation. If during this period, the product is found, it will be redirected immediately to your home (the majority of cases). If the product is not found at the end of 21 days of investigation, The Post considers the parcel as being lost. In this case, we can send you a replacement product tat our expenses. If the product or products ordered are not available at that time, we will refund the amount of products affected by the loss of the carrier. If the product or products are available, but have changed their selling price on the website, we apply the new sale price, either by refunding you by check for the difference or requesting a complementary check on the price differential. We disclaim any responsibility for the longer delivery times due to the carrier, especially in the case of loss of products or strike.

GLS Shipment by GLS within 24H for only the companies. Just as postman, a carrier GLS in case of absence will leave a notice and a phone number for you to arrange an appointment with the driver as part of its tour, or go pick up your package at your convenience in the nearest GLS center. If you have not received anything within 24 hours following our email of shipping confirmation, do not hesitate to let us know. We will treat directly with avec GLS for carrying out the declaration of loss as soon as possible (no minimum time), and then we can make a reshipment.